PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions. If you do not agree to these terms and conditions, please do not use this site.
Power Units:
The hydraulic power units come with a 6 month limited warranty on parts and labor. If power unit was damaged, misused or altered in any way it will not be accepted as a return or serviced under warranty. The original receipt and warranty # must be present when obtaining any warranty service. The customer has 6 months from the day it was received by you the purchaser to receive parts and labor under warranty. Twin Hydraulics has the right to deny any warranty claims under question. The 6 month warranty only applies to the original purchaser of the Twin Hydraulics power unit. Customer is responsible for shipping both ways for warranty services. Gas engines and electric motors will be under warranty by the manufacture and services/warranty will be provided by authorized warranty service centers. You the purchaser will be responsible to obtain warranty services for the gasoline engine or electric motor.
Hose/Tube Assemblies:
If you are not fully satisfied with our product,workmanship,or performance; you can return the product within 30 days from the day it was shipped. If the hose assembly was damaged, misused or mis-installed it will not be accepted as a return or serviced under warranty. Customer is responsible for shipping.
Honor Gear Pumps/Motors:
Honor pumps are under warranty by the manufacturer for 12 months from date of shipment.
Any questions regarding warranty can be answered by calling Twin Hydraulics at 320-269-9405 or Email us at info@twin-hydraulics.com
Limitations/Disclaimer:
Twin Hydraulics shall not be liable or responsible for incidental, special, or consequential damages that result from the use of, or inability to use, any product sold by Twin Hydraulics. This includes, without limitation, loss or damage of other property or equipment, loss of revenues or profits, or claims of customers or customer for any such loss or damage. You have the responsibility for determining the suitability of items herein for your particular use. Twin Hydraulics is not responsible for any loss of time or work caused by our product in any way. Twin Hydraulics is not responsible for any damaged product during shipment caused by the freight provider. You the purchaser are responsible for checking the freight upon delivery, if damage occurred during shipment to the product and you the customer note it with the shipping company upon delivery or refuse delivery we (Twin Hydraulics) will work with the freight company to cover some or all of the damages.
Prices, Products and Availability subject to change at any time without notice.